Maintenance? Repairs? We've got you! MUTE takes care of your moped’s maintenance and repairs should something malfunction.
Can't find your city? Join our Waiting List, you'll be the first to know when we arrive!
Your travel is unlimited! Your plan shows the rides range & speed in one charge.
Ride away hassle-free! Anything you might need, is already included ;)
Start scrolling it's a long list...
All MUTE rides are electric! That's a plus for you and our planet. Rides within the same plan are close to identical in specs!
Your MUTE ride is yours and has no restrictions on distance! Travel when you like, as much you like and how you like!
Your safety is our top priority! We will provide your personal road-safe helmet with your MUTE ride.
Charging your MUTE ride battery is like charging a phone! Sure it's a little bigger but it's only 10kg, it has a strap and easy to carry.
Plug it into an outlet and let it charge. 3-6 hours later and you're ready to go again!
Your MUTE ride comes with a sturdy phone-holder! So you're ready to ride and navigate the city with confidence...
Keep your ride safe with a certified lock. You can find your lock inside the boot of your MUTE ride!
Maintenance? Repairs? We've got you! MUTE takes care of your moped’s maintenance and repairs should something malfunction.
Where's the party? It's right here! Third party includes liability insurance for all MUTE riders.
Hire and Reward (H&R) insurance for delivery is only included in the Deliverite rides.
How much range and speed do you need?
Want to deliver for longer or faster?
Don't see your region? Reach out and tell us where we should go next...
For every vehicle we put on the road, we monthly plant a tree to help offsetting its production carbon emissions!
Reach out and tell us why we should open in your city!
Where's my city?For every moped we put on the road, we monthly plant a tree to help offsetting its production carbon emissions.
Show me the trees...Our FAQ's not enough?
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Our e-MUTE’s are fully licensed and state-of-the-art electric 2-wheeled mopeds with different max. speed and range specifications.
We believe using electric mopeds is 10 to 15 times cheaper than an average car and saves you tons of travel time every day, not to mention the parking convenience. It’s also affordable and more practical compared to public transport and any shared mobility offering. Did we mention you can store your helmet and your own gear under the seat? Give it a try, it will change your life!
We live by the principle “walk in, ride out”. Our monthly moped subscription service is simple: contact us, provide a few documents, pay your first month, and agree on a pick-up or delivery time. We will take away the full hassle of owning a vehicle by taking care of everything for you regarding insurance, maintenance, theft and accidents.
Without any extra cost, on top of the awesome ride, we provide a helmet, a lock, a phone holder and a charger. It goes without saying insurance, accident support, and maintenance is included. Our customer service is there for you through email / WhatsApp / WeChat / phone (Mon-Fri 9am-6pm).
To ride on your very own MUTE electric moped, you'll need either an AM license or you can kick things off with a CBT.
Haven't got one yet? No worries at all – the training takes just a day. And guess what? We're excited to offer you £30 off your first month's subscription once you complete it and join our electric community!
If you have any questions about driving licenses, don't hesitate to get in touch. We're here to support you in getting all set for your e-MUTE adventure.
(Please note, this special offer only applies to CBT certificates acquired after our initial communication with you.)
Yes, our DELIVERITE rides are specially designed for commercial delivery. You will need an additional Hire & Reward (H&R) insurance which is included in the Deliverite Plus rides. Please contact us to know more.
Commercial delivery is NOT allowed on URBANITE and IGNITE rides.
You can cancel your subscription at any time (at least 7 days before your next renewal) and return your ride at the end of your running month. We are sad to see you go, but know that you’ll be back! Simply send us an email, WhatsApp, WeChat, etc.
Get in touch with our customer service through email, WhatsApp, phone, etc. We will help you out as soon as possible and get you a replacement moped if your moped is not repairable within 48 hours.
Let’s hope you will never experience an accident with your ride, but should it happen please contact our customer support as soon as possible so we can inform the insurance company. Also, it is necessary to fill out an accident form which is under the seat of your ride. This form will give the insurance company all the details of the other party, witnesses and description of the accident. Send us a copy or picture of this form as soon as possible. Should there be no agreement with the other party who is at fault, it is necessary to request the police to come on site and create a police report.