MUTE International Ltd and Subsidiaries Privacy and Data Collection Policy
Under no circumstances do we resell or provide data to 3rd parties for marketing or other purposes.
We do however, use payment providers who may collect and store your personal data. You should check and read the privacy and cookie/technology policies of all those providers to fully understand how your data will be collected and used through those platforms and sites.
This policy applies to information we collect:
It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from the Websites or with our products, such as payment systems and processes.
We collect several types of information about users of our products and Websites, specifically information:
We collect this information:
We do not collect and do not have access to:
INFORMATION YOU PROVIDE TO US
The information we collect through our Websites includes:
The Personal Data we collect from you is required for MUTE International to provide you with our products and services. If you refuse to provide such Personal Data or withdraw your consent to our processing of your Personal Data, then in some cases we may not be able to fulfill our obligations to you.
MUTE International may offer publicly accessible pages, blogs, and community forums. You should be aware that, when you disclose information about yourself on these pages, blogs, and community forums, you do it at your own risk. We cannot control the actions of other users of the Websites with whom you may choose to share your information. Therefore, we cannot and do not guarantee that your information posted on publicly accessible pages will not be viewed by unauthorized persons. If you choose to submit content to any public area of the Websites, such content will be considered “public” and will not be subject to the privacy protections set forth herein.
AUTOMATIC DATA COLLECTION
As you navigate through and interact with our Websites, we may use automatic data collection technologies or other methods of web analysis to collect certain information about your equipment, browsing actions, and patterns, specifically:
The information we collect automatically may include Personal Data or we may maintain it or associate it with Personal Data we collect in other ways. It helps us to improve our Websites and to deliver a personalized service to you.
When you access and pay for services for the first time (or after you have cleared cookies on the device used to access our websites, you will see a consent screen with the permissions it requires to work.
You will be required to consent to this policy through an “opt in check box”. If you do not consent through “opting in” you will be unable to make a booking or pay for our services.
LAWFUL BASIS FOR PROCESSING YOUR PERSONAL DATA
As required by the Australia, United States and European data protection laws, we have a lawful basis for our collecting and processing of your Personal Data and want to be clear about the purposes for doing so.
The reasons for using your personal information may differ depending on the purpose of the collection. Generally, we use your information for the following purposes and on the following legal grounds:
SPECIAL CATEGORIES OF INFORMATION
MUTE International does not ask you to provide, and we do not knowingly collect, any special categories of Personal Data from you, such as Personal Data that reveals your racial or ethnic origin, political opinions, religious, philosophical beliefs, or trade unions membership, or the processing of data concerning your health or data concerning your sex life or sexual orientation or history of criminal convictions.
AUTOMATED DECISION MAKING
MUTE International does not use your Personal Data with any automated decision-making processes.
HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any Personal Data:
If you have expressly opted in to receive our newsletters, we may also use your information to send you information about our products, services, events and other activities that may be of interest to you. You may opt-out of receiving these communications at any time by following the “unsubscribe” links included in every e-mail communication, or by sending us an email stating your request to firstname.lastname@example.org.
WITH WHOM WE SHARE YOUR PERSONAL DATA
You can opt out of Google’s collection and Processing of data generated by your use of the Services by going to https://tools.google.com/dlpage/gaoptout
Google Analytics is used to collect anonymous statistics about our add-ons for Google Sheets, Google Docs, Excel Online, and Outlook Online.
We strive to provide you with choices regarding the Personal Data you provide to us and how you can opt out of our use of tracking technology and our advertising to you.
We will only use your email address for newsletters and promotional emails with your express consent. Currently MUTE International or its local subsidiaries does not collect email addresses for promotional purposes but may do so the futures
We do not control the collection and use of your information collected by third parties described above in With Whom We Share Your Data. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.
Your rights regarding your personal data and changing your information
Under applicable data protection laws, you have the following rights with regards to our processing of your Personal Data.
Do Not Track is a preference you can set in your web browser to inform Websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We do not track you over time and across third-party Websites or other online services for any purpose, therefore we do not respond to browser DNT signals and do not modify what information we collect or how we use that information based upon whether such signal is broadcast or received.
To secure your personal data, our products and services are designed with security and privacy in mind. We encrypt your data in transfer; external web resources are protected by SSL encryption.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
The safety and security of your information also depend on you. Whether we have given you or you have chosen a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Websites like forums or blogs. The information you share in public areas may be viewed by any user of the Websites.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Websites. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.
By using the Websites or providing Personal Data to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Site or sending an e-mail to you. You may have a legal right to receive this notice in writing.
Consent to processing of Personal Data outside of the European Union
We may process your Personal Data outside of your home country. We only do this when we are legally permitted to do so and when we have appropriate safeguards in place to protect your Personal Data.
If you are a resident of the European Economic Area (“EEA”), your Personal Data may be moved outside of the EEA, including to Singapore and Australia.
LINKS TO OTHER SITES
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
MUTE International will retain your personal data for the entire time that you keep your membership or subscription. At any time, you may ask for your data to be removed from our servers by sending a request to email@example.com After the data removal, we may keep pseudonyms of your personal data solely for a record about the data removal.
We may retain your Personal Data:
Effective Date: May 15 2019. Last modified: Jan 15 2020
MUTE International Ltd and its wholly owned subsidiaries in Indonesia, China, Australia and the UK (“MUTE” or “we”) respect your privacy and are committed to protecting it through our compliance with this Cookies and Associated Technologies Policy
What is a cookie?
A cookie is a small text file that is placed on a computer or other device and is used to identify the user or device and to collect information. Cookies are typically assigned to one of four categories, depending on their function and intended purpose: absolutely necessary cookies, performance cookies, functional cookies, and cookies for marketing purposes.
Types of cookies and why we use them
Absolutely necessary cookies: These cookies are essential to enable you to move around a website and use its features. Without these cookies, services you have asked for, like making a booking, adding items to an online reservation systems or shopping cart and paying for them cannot be provided.
Performance cookies: These cookies collect information about how you use our websites. Information collected includes, for example, the Internet browsers and operating systems used, the domain name of the website previously visited, the number of visits, average duration of visit, and pages viewed. These cookies only collect information in an aggregated format. Performance cookies are used to improve the user-friendliness of a website and enhance your experience.
Functionality cookies: These cookies allow the website to remember choices you make (such as your username or ID, language preference, or the area or region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages. They may also be used to provide Services you have asked for, such as watching a video or commenting on a blog. These cookies cannot track your browsing activity on other websites.
Targeting and advertising cookies: These cookies track browsing habits and are used to deliver targeted (interest-based) advertising. They are also used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information is shared with other organizations, such as advertisers.
We do not use these.
You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting, or deleting cookies. If you choose to change your settings, you may find that certain functions and features will not work as intended on the Services. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser.
We understand that you may want to know more about cookies. Here are some useful resources that provide detailed information about types of cookies, how they are used, and how you can manage your cookie preferences: www.aboutcookies.org or www.allaboutcookies.org. Please click below for detailed information on how to disable and delete cookies in some commonly used browsers:
We use certain other tracking technologies in addition to cookies: